SHIPPING AND HANDLING

Our products ship from the East-Coast usually 2-3 business days from the order date. Please allow 5 days from the shipping date for shipments to the West-Coast and 4 days from the shipping date to Florida.

If you order toffee or chocolate during warm weather or ship to warm climate regions please contact us for extra charges for cool-packs and UPS Overnight or 2nd Day air shipping charges.

SHIPPING RATES

Overnight, 2nd Day Air and 3Day Select by UPS are real-time rates based on weight of shipment.

Unless you receive Free UPS Ground Shipping (see Specials Section) our ground shipping rates are:

0-19.99 $5.00

20-29.99 $5.75

30-39.99 $6.75

40-49.99 $7.75

50 or more $0.00

TERMS AND CONDITIONS

Conditions of Sale:

Prices are FOB Concord, MA. Prices are subject to change without notice. All address corrections will be charged $10.00 extra per address. No wholesale prices will be provided unless the items are purchased expressly for resale. A valid tax ID will have to be provided.

Payment:

We accept Mastercard and Visa.

Shipping Claims:

If a shipment is lost or damaged in transit, Our Customer Service Department will handle the shipment tracking and any claims with the carrier. Missing or damaged cartons should be noted on the delivery receipt before accepting shipment. Our Customer Shipping Department must be notified withing 5 business days of the loss/damage. Damaged goods should be kept as proof. No claims will be accepted without proof of the damaged goods. Our Customer Service Department will advise customers on replacement or issuance of credit for the lost/damaged merchandise at that time.

Returns:

We guarantee every item will be exactly as advertised and arrive in perfect condition. If anything is unsatisfactory in any way, please contact us and we will make a prompt replacement or refund of the merchandise amount.

We will not accept returns without prior authorization. We are not able to accept returns of product due to the customer's dislike of the flavor. We recommend that customers familiarize themselves with our product's flavor and texture beforehand and order accordingly.